Privacy Policy

1 Information We Collect

We collect the following information when you register or use our platform:

• Buyers: Name, email address, phone number, shipping address, and purchase history.
• Suppliers: Business name, GST number, contact details, product listings, bank details (for payouts), and business address.
• General Users: IP address, browser type, pages visited, and cookies for analytics and session management.

2 How We Use Your Information

• To create and manage your buyer or supplier account.
• To process orders, payments, and facilitate supplier–buyer communication.
• To verify supplier credentials (GST, business registration).
• To send transactional emails, order updates, and promotional offers (you may opt out anytime).
• To improve our platform, resolve disputes, and ensure policy compliance.

3 Information Sharing

We do not sell your personal data. We may share it with:

• Suppliers/Buyers: Only the information necessary to fulfil an order or inquiry.
• Payment Gateways: Razorpay, Paytm, or other processors for secure transactions.
• Logistics Partners: Courier/shipping companies to deliver your orders.
• Legal Authorities: If required by Indian law or a court order.

4 Cookies

We use cookies to maintain your session, remember preferences, and analyse site traffic. You can disable cookies in your browser settings, though some features may not function correctly.

5 Data Security

We use SSL encryption, secure servers, and industry-standard security practices to protect your data. Sensitive information such as passwords and card details are never stored in plain text.

6 Your Rights

You have the right to access, correct, or request deletion of your personal data at any time by contacting us at support@searchmartindia.com.

7 Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be notified via email or a banner on our platform.